Shipping policy
- Shipping Charges: We offer free shipping nationwide on all orders, with no extra fees.
- Processing Time: Orders are processed within 1-3 business days from confirmation.
- Delivery Time: Domestic orders arrive within 3-7 business days after processing. (International shipping is not available at this time.)
- Shipping Carriers: We partner with trusted carriers within the country to ensure timely deliveries.
- Shipping Updates: Customers will receive order status updates, including shipping confirmation and tracking information.
Returns & Exchanges
- Return/Exchange Policy: We provide a free 7-day return or exchange option from the delivery date. Items must be unused, in original packaging, and with tags attached.
- Return/Exchange Process: To start a return or exchange, customers can contact customer support with their order details for further instructions and, if applicable, to arrange return shipping.
- Refunds/Store Credit: Upon receiving and inspecting returned items, refunds will be issued to the original payment method or as store credit, depending on customer preference.